How to remove items on Sale in Ribbn
If you need to remove an item from sale in Ribbn, it's important to follow the correct steps to ensure all sale attributes are cleared properly. Simply changing the item status back to "Listed" does not remove all "Clearance" attributes. This guide will walk you through the process.
Steps to remove items from Sale/Clearance
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Decide what happens to unsold items
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If the item did not sell, you have a few options:
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Return it to the seller.
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Donate it.
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Keep it in the store but adjust its retail price to a new, lower price close to the sale price.
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Properly remove the Clearance Status
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Filter items by Status:
- Go to Product View > All Products
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Filter on status: "Clearance."
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Use any other applicable filters to narrow down the selection of items you wish to remove from sale.
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Select items to remove from Sale:
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Mark the selected items.
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Click Actions > Reset Sale/Clearance – this will revert the items back to "Listed" and remove all backend sale attributes.
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Verify the item is no longer marked as Clearance
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Ensure that customers see the correct pricing and availability in your store.
- You can now edit the listing price if needed.
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Important: Only this procedure correctly removes items from sale and clears all associated clearance attributes.
Good luck!