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How to Add a Seller to your system

Learn how to add customers/sellers to your Ribbn system

There are two ways to add a seller in Ribbn: the recommended self-signup method and the manual method via your dashboard.

Recommended: Let Sellers create their own profiles

To avoid issues like typos in names or emails, we highly recommend that sellers download the Ribbn App and create their own profiles. This ensures:

  • Accurate personal and contact details

  • No duplicate entries in your system

  • Sellers are in control of their information

How it works:

  • Sellers download the Ribbn App 

  • They create an account and receive a one-time passcode by email for login

  • If it's their first time selling with you, they simply select your store during account setup


Manual Option: Add a Seller yourself

If needed, you can still manually register a seller:

  1. Go to Customers tab > All Customers > Create Customer

    Screenshot 2025-06-19 at 12.15.59

  2. Enter name and the seller’s email or phone number
    (This info allows them to log in—Ribbn sends them a one-time passcode via SMS or email)

  3. Their customer account is created instantly

  4. Once they start selling, Ribbn will automatically tag them with a green “Seller” label

    Screenshot 2025-06-19 at 12.18.20

After registration, sellers are ready to list products and begin selling through your store.


Summary:

Let sellers create their own Ribbn accounts for fewer errors and smoother onboarding. Or, manually add them by entering their contact info—Ribbn handles the rest.