👥 How to add Users to your account

3. Add Users

Invite teammates who help run your shop, and make sure to add Ribbn Tech as a user so we can support you better.

Add the Ribbn Tech Team

1. Go to: Settings icon (top right) > Users & Permissions > Create New User
   
   

2. Enter the following details:

   • First Name: Tech

   • Last Name: Team

   • Email: tech+yourshop@myribbn.com (replace “yourshop” with your store name)

3. Grant this user Manager permissions

4. Do the same procedure for any new users you want to add, but with their name and email.
   
   

Adding us as a user allows our support team to access your account and assist with your setup. You can remove or adjust permissions anytime.

Note: There should only be one Admin role in your team and preferably that would be the business owner. All other members can be assigned Managers or Customer Support roles.