Follow this step-by-step guide to send a bulk message to your sellers, using the built-in messaging tools.
Step 1: Navigate to the Products Dashboard
Start by going to your Products dashboard:
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Go to Products > All Products
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This will display your full catalog, including items that have been sold.
Step 2: Filter by Sold Date (or anything you wish to filter on to select the right sellers)
To target only sellers from recent sold dates:
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Click the Filter button.
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Choose Sold Date.
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Select the time range for which you want to communicate (e.g., the past week, month, or a custom date range).
This helps you isolate only those items that were sold during the timeframe.
Step 3: Select All Relevant Items
After filtering:
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Use the Select All checkbox to mark all the items in the filtered view.
Step 4: Send a Bulk Message
With your products selected:
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Click on Bulk Edit.
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Choose Message Sellers of selected Items.
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A message window will pop up — craft a kind and informative note explaining the delay.
This message can be saved as template if you wish to reuse later on!